You Apply
Fill in our short online form with your accident details and vehicle info. Our team reviews and contacts you within the hour.
THE PROCESS
How AccidentReplacement Works.
Understanding your right to a like-for-like car when someone else is at fault.
THE BASICS
What Is An Accident Replacement Car?
When you're in an accident that wasn't your fault, you have a legal right to a replacement vehicle while yours is repaired. Under Australian law, the at-fault driver — or their insurer — must cover your reasonable costs. That includes a hire car. NextDrive manages the entire process so you don't have to chase anyone.
ELIGIBILITY
Am I Eligible?
The accident was not your fault (or partially not your fault)
Your vehicle is being repaired or assessed
You are located in New South Wales
HOW IT WORKS
We Handle Everything.
We Deliver Your Car
We match you with a like-for-like replacement and deliver it to your home, workplace, or repairer — usually within the same day.
The Insurer Pays
We handle all communication with the at-fault insurer directly. You return the car when yours is fixed and owe us nothing.
FAQS
Questions, Answered.
No. There is no cost to you at any stage. NextDrive recovers all hire costs from the at-fault driver's insurer.
We handle all insurer disputes on your behalf. Our team has experience recovering costs from every major Australian insurer.
We match you with a like-for-like vehicle — same size, category, and fuel type as yours wherever possible (SUV for SUV, electric for electric).
For as long as your car is undergoing approved repairs. We stay in contact with your repairer directly.
Refer a Friend and Earn Rewards
Refer a friend or anyone who was not at fault and earn rewards.
GET STARTED
Not At Fault? You're Entitled To A Replacement Car.
It costs you nothing. Our NSW team arranges everything — from approval to delivery — while your car is being fixed.
